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10/18/2018
3:41:41 PM 
18-000620  Attention All Industry ACE Users
The 2018 ACE Customer Satisfaction Survey is now OPEN! CBP encourages all importers, brokers, carriers and other trade community users of ACE to take the 5-10 minute survey. The survey is voluntary ...
Automated Broker Interface
ACE Outreach Events
ACE Portal Accounts
ACE Reports
Air Manifest
Cuentas en el Portal de ACE (Spanish)
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Trade Policy Updates
Transportistas de Camion (Spanish)
Truck Manifest  
 
10/18/2018
2:39:58 PM 
18-000619  Issue with ACE Reports
ACE Reports is currently experiencing issues. Technicians are working to resolve the issues. Thank you for your patience, we will provide a status update as soon as additional information is ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
10/18/2018
12:58:36 PM 
18-000616  FDA Downstream System Scheduled Maintenance Sat. Oct 20,2018 11:30PM EDT to 12AM Oct 21
**UPDATE: FDA Maintenance End Date, previously sent as "Sunday, October 31​" should say "Sunday, October 21" Due to downstream system scheduled maintenance, FDA will be unable to process ...
Automated Broker Interface
Air Manifest
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
18-000610 
10/17/2018
6:19:53 PM 
18-000615  RESOLVED: Delays in Air Manifest Status Notification message processing
Delays in sending ACE Air Manifest status notifications to the Trade have been RESOLVED. Normal Air notification processing has resumed and all backlogs have been Cleared.
Air Manifest   18-000613 
10/17/2018
4:08:33 PM 
18-000613  Delays in Air Manifest Status Notification message processing
CBP is aware and actively in the process of resolving delays in sending ACE Air Manifest status notifications to the Trade. Another CSMS will be issued upon Resolution.
Air Manifest    
10/17/2018
12:13:02 PM 
18-000611  ACE CERTIFICATION Scheduled Maintenance this evening Wed. Oct 17,2018 @ 1700 ET - 2000 ET
Please be advised that there will be ACE CERTIFICATION Scheduled Maintenance this evening, Wednesday, October 17, 2018 from 1700 ET to 2000 ET for ACE Infrastructure maintenance.
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
10/17/2018
11:54:49 AM 
18-000610  FDA Downstream System Scheduled Maintenance Sat. Oct 20,2018 11:30PM EDT to 12AM Oct 21
Due to downstream system scheduled maintenance, FDA will be unable to process incoming entries on Saturday, October 20th from 11:30 PM EDT to 12:00 AM Sunday, October 31, 2018. As a result, FDA’s ...
Automated Broker Interface
Air Manifest
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
10/12/2018
2:47:04 PM 
18-000605  ACE CERTIFICATION deployment, Saturday Oct 13, 2018 @ 2300 ET
Please be advised that there will be an ACE CERTIFICATION deployment on Saturday evening, October 13, 2018, at 2300 ET. To be deployed: ACE Quota --------- • Updated Quota processing to ...
Automated Broker Interface
Air Manifest
New ACE Programming
Ocean Manifest
Rail Manifest
Truck Manifest  
 
10/12/2018
2:19:58 PM 
18-000604  ACE PRODUCTION Scheduled Maintenance, Sat. Oct 13, 2018 @ 2200 to 0400 ET Sun. Oct 14
Please be advised that there will be ACE PRODUCTION Scheduled Maintenance Saturday evening, October 13, 2018 from 2200 ET to 0400 ET Sunday, October 14, 2018 for ACE Infrastructure maintenance and ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
10/10/2018
2:58:01 PM 
18-000598  FDA Scheduled Maintenance Saturday, October 13,2018 from 3 AM EDT to 5 AM EDT
Due to scheduled maintenance, FDA will be unable to process incoming entries on Saturday, October 13th from 3 AM EDT to 5 AM EDT. As a result, the FDA Interoperability Web Service (IWS), the ...
Automated Broker Interface
Air Manifest
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest